In this podcast episode, Abhishek Mittal talks with Jaya Agarwal about the IT industry. Jaya has 23 years of experience in ERP implementation and project management. She shares her journey from finance to IT, highlighting the importance of soft skills and adapting to different cultures. Jaya discusses teamwork, self-presentation, and overcoming language barriers. They also talk about documenting work, changing client needs, and Jaya's views on success and work-life balance. #itinsights #softskills #CulturalAdaptability #clientservices #worklifebalance #itindustry #jobs #genz #erp
Abhishek Mittal is a seasoned M&A professional with over 18 years of experience in management consulting. He has worked on multi-billion dollar deals across various industries and geographies, leading and managing teams of consultants. He has also taught at one of India’s top business schools, sharing his practical knowledge with aspiring leaders. Abhishek has a wide range of skills and specializes in M&A operations, such as project and program management, operating model design, process improvement, synergy analysis, and operational due diligence. He is a trusted advisor and thought leader known for his excellence and strategic vision. Disclaimer: The views, information, or opinions expressed during this podcast are solely those of the hosts and/or guests appearing on the podcast. Under no circumstances will the host or the guest assume direct or indirect, special or consequential responsibility or liability or other damages which may arise from any individual’s use of, reference to, reliance on views, information, or opinions expressed by the guest including but not limited to claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation of this podcast or information presented in this podcast. No identification with actual persons (living or deceased), places, buildings, and products are intended or should be inferred and any resemblance to actual events is entirely coincidental. Any views or opinions in the podcast are not intended to malign any religion, ethnic group, club, organization, or individual.
[00:00:00] Hello everyone, welcome to Wisdom Whispers with Abhishek Mittal.
[00:00:06] So one of the major attractions to join a corporate life is to travel abroad, right?
[00:00:12] Starting from the US, moving to different countries and today we are uncovering the
[00:00:18] opportunities in an industry which has been known for this and has impacted the lives
[00:00:25] of more than 5 million people in India. Yes, we are talking about IT and ITES, right?
[00:00:31] So today we have Jaya Garwale as our guest who has more than 23 years of experience in
[00:00:37] the ERP implementation and the ERP project management roles.
[00:00:42] She has worked in five different countries across three continents and then returned
[00:00:46] to the motherland, right?
[00:00:48] She is an avid reader and likes to explore different Indian cities and it will be difficult
[00:00:53] to find her on any traditional social media platforms.
[00:00:56] So I will leave you here and I will welcome Jaya to the show.
[00:01:00] Hi Jaya, welcome to the show.
[00:01:03] Thank you and that was a very good introduction Abhishek because yes, I like to travel.
[00:01:08] So yeah, interesting.
[00:01:11] No, thank you for agreeing to come to the show and before we really start into the
[00:01:22] discussion on this industry, right?
[00:01:25] We would like to know how you started your career.
[00:01:29] So it is very interesting.
[00:01:32] I did my cost accountancy so I am a qualified cost accountant.
[00:01:40] After doing the cost accountancy, as a manager of finance, I got a job in
[00:01:46] Scots.
[00:01:47] I live in Fardabad, so I got a job as a manager of a company.
[00:01:54] While doing the management training, I got confirmation that I became a manager of finance.
[00:01:59] Now when I became a finance manager, because my background was in costing, I thought
[00:02:06] this job was not my wish.
[00:02:08] I didn't understand the job of a typical finance desk.
[00:02:15] So I was probably lucky that I got a software in my company.
[00:02:21] And because I was the youngest in my team in the managerial grade, they told me to
[00:02:26] talk to them because we don't understand what they are saying, IT.
[00:02:31] So I liked that role, that they would come and track me, they would understand my
[00:02:36] requirements and then put it into software and implement it.
[00:02:40] Because we have customizations, there are laws in India, then taxation has changed
[00:02:44] and now GST has become a part of it.
[00:02:46] But the laws were different, so I liked that concept very much.
[00:02:49] That you are a little technical, you are not in core finance.
[00:02:53] So I became friends with them, I asked them what they did.
[00:02:58] And I also wanted to do roles like you, I went back.
[00:03:03] So one of them said that Oracle financials are very upcoming software
[00:03:07] and we have to implement different ones.
[00:03:09] Oracle financials are upcoming software.
[00:03:11] So if you do a certification of that and that is a very good line.
[00:03:15] I said okay.
[00:03:17] So then I got an opportunity, I had an SQL star international in Delhi
[00:03:23] and then Oracle's training partner.
[00:03:25] Oracle gives training and that time it was SQL star.
[00:03:29] After that my first job shifted, then I got my first job, I went to Bombay.
[00:03:37] So there was a company called Duncan Footing, I joined with Duncan, first job.
[00:03:42] After that, while doing it, then I shifted to Satyam, I shifted to Genpact.
[00:03:47] So in Genpact I got an opportunity to go abroad.
[00:03:52] So when I first, they sent me the first project in Hungary, the oldest capital of Hungary.
[00:04:00] So when I went to London, I thought I had not come abroad.
[00:04:04] But London seems like India.
[00:04:06] In our Connaught Place you get as many foreigners as you get in London.
[00:04:11] So I didn't feel any concept, I came abroad and came to see India.
[00:04:15] So what is our India?
[00:04:17] Anyway, I went to Budapest and felt it.
[00:04:19] All the goers were in our flight.
[00:04:22] Even if we reached there, everyone was looking at the goers.
[00:04:25] We were a little Indians.
[00:04:28] We were a team of 5 people, we reached 4-5.
[00:04:34] The experience was very beautiful.
[00:04:36] We did projects there, the client was very happy.
[00:04:40] We travelled the world, we enjoyed everywhere.
[00:04:45] And we never understood the language as a barrier.
[00:04:50] I went to many countries like China, Japan.
[00:04:53] People say that the language is a barrier, people get very sad.
[00:04:57] They don't speak English.
[00:05:01] Interestingly, when we were in China, we used to go to the taxi from our hotel to the office.
[00:05:07] I had an address there, but I had learnt the directions.
[00:05:12] So I had a lot of sense of direction.
[00:05:15] So I went twice and I could tell you the way.
[00:05:18] So I learnt to speak right from the front, then left, then right.
[00:05:23] I learnt to speak straight.
[00:05:25] I learnt all this in Chinese.
[00:05:27] So when I sat in the taxi, I said right, now left, now straight.
[00:05:30] So they started talking to me in Chinese.
[00:05:32] Then I learnt how to say that I do not know Chinese.
[00:05:36] People used to laugh so much that I was saying in Chinese that I do not know Chinese.
[00:05:42] And I was telling the directions in Chinese.
[00:05:45] I was telling the directions in Chinese and then they said that I do not know Chinese.
[00:05:50] And I go to the office everyday.
[00:05:52] So we never considered adversity.
[00:05:58] Nowadays people say that adversity is what I think.
[00:06:01] We enjoyed it.
[00:06:03] I mean, staying out of the house and working in another city.
[00:06:07] The first girl who went abroad on projects alone.
[00:06:10] And I never refused.
[00:06:12] I always said that we are with you.
[00:06:14] And you do your work.
[00:06:17] You moved into IT and you are throughout your last 23 years.
[00:06:22] You are in this space only.
[00:06:24] So when you started, what expectations did you have?
[00:06:27] Because when our audience wants to understand
[00:06:31] that when we start in this particular role,
[00:06:33] IT consulting where you are bridging the gap between the software developers and the client.
[00:06:38] So when they were in between, what were your expectations from you and your team?
[00:06:43] And when you are there, what are your expectations?
[00:06:46] So whenever you go into this kind of role,
[00:06:51] whether you are in India or abroad,
[00:06:54] you have to be polite.
[00:06:56] You have to be a team player.
[00:07:00] And you don't have to be very polite.
[00:07:05] Many people talk a lot to hide their insecurities.
[00:07:10] They don't understand the client.
[00:07:12] The client...
[00:07:14] And what happens is that many times the client has 50 requirements.
[00:07:20] It will be done.
[00:07:24] When there is no delivery,
[00:07:26] then it becomes very much a trust break.
[00:07:29] When you go into a new project and meet new people,
[00:07:32] you have to build trust.
[00:07:34] If you are not honest and not soft spoken,
[00:07:40] then trust is not built.
[00:07:42] Because we are used to shouting and shouting.
[00:07:45] Sometimes we are used to speaking loudly.
[00:07:47] It doesn't happen everywhere.
[00:07:50] So if someone is scolding someone in our office,
[00:07:53] then they use a hard word in their mouth.
[00:07:58] Language doesn't make it hard.
[00:08:00] In India, we harsh tone.
[00:08:04] We don't harsh the word but harsh the tone.
[00:08:08] They don't understand it.
[00:08:11] And in India, there is no culture in the corporate.
[00:08:15] We are in the corporate.
[00:08:17] You have to be a team player and soft spoken.
[00:08:20] You don't have to dramatize the things you say.
[00:08:24] And the bigger thing is that you should pay a lot of attention to yourself.
[00:08:33] Like when you go abroad,
[00:08:38] there is a cultural training in that.
[00:08:42] How to wear clothes, how to maintain hair.
[00:08:47] You should maintain that carefully.
[00:08:50] It's not that they are speaking like this.
[00:08:53] I can share one instance.
[00:08:56] When we work with a global team,
[00:09:00] there are many countries where pets are sick,
[00:09:04] so you ask for a leave.
[00:09:06] And it's not in our culture.
[00:09:08] So when you hear this, you are shocked.
[00:09:10] That is why these cultural trainings and cultural
[00:09:14] knowledge becomes so important when you are going abroad.
[00:09:18] So this is more of a software skills.
[00:09:22] But when you started...
[00:09:24] Software skills,
[00:09:26] When we were going to interview 20 years ago,
[00:09:32] 75% of the interview was technical interview.
[00:09:37] If you had cleared all the technical things,
[00:09:43] you would have been able to do HR for 10 minutes.
[00:09:46] And your job would have been done.
[00:09:49] Today, technical is one round.
[00:09:53] But your HR rounds are two or three.
[00:09:56] Software rounds are two or three.
[00:09:58] Because today's concept is that you can teach the person technical skills.
[00:10:03] But you cannot teach the personal skills,
[00:10:06] because it is inborn.
[00:10:08] Or you have set your skills in so many years,
[00:10:11] it is not easy.
[00:10:13] So with the client,
[00:10:15] we used to send people back to us at that time.
[00:10:19] Because of these things.
[00:10:21] That you are not talking sense with the client.
[00:10:24] Or with the client,
[00:10:26] there is a difference between you and the client.
[00:10:29] So those distances are maintained.
[00:10:31] You cannot be very attached.
[00:10:33] Or tell him to do this work.
[00:10:36] No.
[00:10:37] I saw that many people are sent back to the project team.
[00:10:43] They get work.
[00:10:45] But because of the soft skills,
[00:10:47] and because of the interpersonal behaviour,
[00:10:49] you are not getting any jelliness with the team.
[00:10:51] So if someone stands out,
[00:10:53] then they are sent back.
[00:10:55] We have done a project in the first phase.
[00:11:01] We had done it in three phases.
[00:11:04] So when we completed the first phase,
[00:11:06] our voice of customer 100%.
[00:11:08] And the customer said,
[00:11:10] if we give the phase 2,
[00:11:12] then you will bring the same team.
[00:11:14] We will give the second phase in the same team.
[00:11:16] Otherwise, we will not give it.
[00:11:18] So the management said,
[00:11:20] now there is a chance that
[00:11:22] in 4-5 months,
[00:11:24] some people will deploy somewhere else.
[00:11:26] Especially the manager changed.
[00:11:28] Now he went there,
[00:11:30] the way he was interacting,
[00:11:32] the client did not say that
[00:11:36] your manager has a problem.
[00:11:38] He called up India and said,
[00:11:42] call our team.
[00:11:44] My vice president called me there.
[00:11:48] He asked me,
[00:11:50] look, have you changed?
[00:11:52] I said,
[00:11:54] who has changed in the team?
[00:11:56] You see,
[00:11:58] the rest is a team.
[00:12:00] That person had to be called back.
[00:12:02] The VP himself came.
[00:12:04] They had done the whole project.
[00:12:06] So soft skills,
[00:12:08] when we join new,
[00:12:12] then we think that
[00:12:14] we have come by engineering,
[00:12:16] cost accountant,
[00:12:18] charter accountant,
[00:12:20] we are very proud of it.
[00:12:22] Because we get the impression that
[00:12:24] you are studying, so we are proud of it.
[00:12:26] But in many projects,
[00:12:28] it is taken that they think you are so proud
[00:12:30] that they do not think anything of the client.
[00:12:32] So when you started,
[00:12:36] when you worked with different companies,
[00:12:38] how was your day?
[00:12:40] How much time did you spend with the client
[00:12:42] to understand the requirements?
[00:12:44] How much time did you spend
[00:12:46] with your software development team?
[00:12:48] How did you manage it?
[00:12:50] So we have a typical project cycle.
[00:12:52] So first of all,
[00:12:54] you are gathering requirements,
[00:12:56] then you are building technical
[00:12:58] and then you are testing it
[00:13:00] and then we go live.
[00:13:02] There are three or four main stages.
[00:13:04] So when the first requirement is
[00:13:06] gathering,
[00:13:08] then the majority of the time,
[00:13:10] 60-70% of the time
[00:13:12] you are sitting with the client.
[00:13:14] You are sitting with the business teams
[00:13:16] and the business users,
[00:13:18] so when they understand the requirements,
[00:13:20] then you make a kind of list
[00:13:22] that these are the requirements
[00:13:24] and then where your software
[00:13:26] fits in
[00:13:28] and how it fits.
[00:13:30] Then we do a gap analysis.
[00:13:32] In the gap analysis,
[00:13:34] 8 out of 10 requirements
[00:13:36] will be set like this.
[00:13:38] There are two missing.
[00:13:40] So what will we do with the two missing?
[00:13:42] We will do some software development
[00:13:44] or change it
[00:13:46] so that we can fit it.
[00:13:48] So once,
[00:13:50] then we go back to the business team
[00:13:52] and finalize that
[00:13:54] we will design it like this.
[00:13:56] You will change the facility
[00:13:58] and give it like this.
[00:14:00] Then we will involve
[00:14:02] the technical team.
[00:14:04] Now we will sit with the technical team
[00:14:06] and talk about how it will be designed.
[00:14:08] We also tell them
[00:14:10] that they have to do it in such a process
[00:14:12] and they have to do changes here
[00:14:14] or here.
[00:14:16] What changes will happen
[00:14:18] from which the process is going on.
[00:14:20] It is interaction
[00:14:22] because the technical team is more
[00:14:24] and we are less.
[00:14:26] So how do we set it?
[00:14:28] There are three or four ways
[00:14:30] discussions,
[00:14:32] with the financial team
[00:14:34] and with the client
[00:14:36] who can understand the technical
[00:14:38] things.
[00:14:40] Then you are sitting with the software development team
[00:14:42] and the ones who have to make it
[00:14:44] are collaborative.
[00:14:46] It is totally inter-person
[00:14:48] and when the team has developed
[00:14:50] we will do testing first.
[00:14:52] The solution we thought
[00:14:54] or the written one
[00:14:56] sometimes fails
[00:14:58] and then they are sitting
[00:15:00] with the technical team
[00:15:02] and they have bugs
[00:15:04] and they fix it.
[00:15:06] QA team is different in projects
[00:15:08] nowadays.
[00:15:10] So QA team is testing
[00:15:12] QA said that there are two bugs
[00:15:14] which we cannot remove.
[00:15:16] So QA team is removing
[00:15:18] and then we test
[00:15:20] the user acceptance testing
[00:15:22] We are sitting with the business
[00:15:24] and they show the business
[00:15:26] and the business tests it by itself
[00:15:28] and then they say that it is okay
[00:15:30] or there is a bug
[00:15:32] or people do not understand it.
[00:15:34] We do many times
[00:15:36] when we are testing a unit
[00:15:38] and we have doubts
[00:15:40] so we involve the business
[00:15:42] to show that it is becoming like this
[00:15:44] and people can feel it.
[00:15:46] It depends on the solution
[00:15:48] or the team
[00:15:50] It has been 23 years now
[00:15:52] How has your role evolved
[00:15:54] in the last 20 years?
[00:15:56] I like this role
[00:15:58] very much
[00:16:00] because I have not
[00:16:02] gone up the ladder
[00:16:04] If you are talking about the ladder
[00:16:06] many times
[00:16:08] people who are with me
[00:16:10] who rise
[00:16:12] or who go on the corporate ladder
[00:16:14] So
[00:16:16] you are a software consultant
[00:16:18] then you become
[00:16:20] team lead
[00:16:22] then you become project manager
[00:16:24] and then
[00:16:26] you become a higher key AVP
[00:16:28] so
[00:16:30] today you are working
[00:16:32] as a solution architect
[00:16:34] tomorrow you have a technical leader
[00:16:36] in big projects, 4 solution architect
[00:16:38] they are reporting into you
[00:16:40] so you become a
[00:16:42] functional lead
[00:16:44] so those 4
[00:16:46] solution architect they are reporting into you
[00:16:48] as a functional lead
[00:16:50] then there is project manager
[00:16:52] so technical and functional
[00:16:54] both report project manager
[00:16:56] Multiple project managers
[00:16:58] are reporting into a vice president
[00:17:00] this is how it works
[00:17:02] I
[00:17:04] like my role
[00:17:06] and I feel
[00:17:08] management
[00:17:10] reporting is stress
[00:17:12] and I like to interact
[00:17:14] so
[00:17:16] every time
[00:17:18] the importance of this
[00:17:20] project is that
[00:17:22] it has been so many years but not monotony
[00:17:24] every
[00:17:26] every 4-5 years you get a new client
[00:17:28] you get to work with a new team
[00:17:30] that too
[00:17:32] and modules are different
[00:17:34] one module accounts are available
[00:17:36] in which
[00:17:38] your invoice is made
[00:17:40] you ship goods and then the invoice is made
[00:17:42] and money comes
[00:17:44] it is a very simple concept
[00:17:46] money comes and you invest
[00:17:48] but
[00:17:50] in multiple big companies
[00:17:52] in multinational companies
[00:17:54] and the work of money
[00:17:56] is very critical
[00:17:58] the subject is very focused
[00:18:00] so
[00:18:02] many automation people agree
[00:18:04] that country wise
[00:18:06] it is a requirement
[00:18:08] in America GST is different
[00:18:10] in Europe
[00:18:12] so in AR
[00:18:14] GST implementation is different
[00:18:16] in every country
[00:18:19] now
[00:18:21] money comes
[00:18:23] how it will come from bank
[00:18:25] you are ordering through files
[00:18:27] loading it in the system
[00:18:29] in my company
[00:18:31] in the company I am working on
[00:18:33] in that
[00:18:35] big files come from bank
[00:18:37] thousands of receipts load in the system
[00:18:39] so
[00:18:41] that team is different
[00:18:43] support team is different
[00:18:45] I work in project
[00:18:47] so project team plays a role
[00:18:49] project goal came
[00:18:51] we implemented solution
[00:18:53] project goal came
[00:18:55] we supported in 3 months
[00:18:57] after that we handover to the supporting
[00:18:59] in every company
[00:19:01] they have subcontracted to the supporting
[00:19:03] the routine maintenance
[00:19:05] they do
[00:19:07] I always work in enhancement
[00:19:09] or implementation
[00:19:11] so I always
[00:19:13] get new flavor
[00:19:15] in the same finance
[00:19:17] people say how big is finance
[00:19:19] I know
[00:19:21] that in last 22-23 years
[00:19:23] new things are available
[00:19:25] because
[00:19:27] there is a backbone
[00:19:29] along with technology
[00:19:31] take any company
[00:19:33] finance and technology
[00:19:35] always
[00:19:37] new enhancements are available
[00:19:39] because it is regulatory
[00:19:41] the biggest financial regulatory
[00:19:43] the area of finance
[00:19:45] that is not revenue earning
[00:19:47] we consider it as back office
[00:19:49] every company wants
[00:19:51] least number of resources
[00:19:53] efficiencies should be under
[00:19:55] now to do efficiency
[00:19:57] then you have to do automation
[00:19:59] so
[00:20:01] in our company
[00:20:03] if there are issues
[00:20:05] that support
[00:20:07] says that they don't
[00:20:09] come in our bandwidth because they will take more time
[00:20:11] so they shift the enhancement
[00:20:13] team
[00:20:15] then we work on it
[00:20:17] so many companies
[00:20:19] they also have a separate enhancement department
[00:20:21] which plays these roles
[00:20:23] so
[00:20:25] I think
[00:20:27] we have touched on that
[00:20:29] but still
[00:20:31] when you started
[00:20:33] and when someone is starting
[00:20:35] what is the difference
[00:20:37] you are more aware
[00:20:39] more awareness
[00:20:41] and
[00:20:43] in our time
[00:20:45] there was not much google
[00:20:47] but
[00:20:49] there was not much usage
[00:20:51] plus
[00:20:53] mobile
[00:20:55] was very simple
[00:20:57] smartphones were not
[00:20:59] so searching
[00:21:01] and talking was not easy
[00:21:03] you can use the language
[00:21:05] but
[00:21:07] the crux remains the same
[00:21:09] even then
[00:21:11] that you need to be a team player
[00:21:13] you should not talk to people
[00:21:15] you shouldn't stand out
[00:21:17] you shouldn't stand out
[00:21:19] many people
[00:21:21] they come to me
[00:21:23] they are a team player
[00:21:25] because
[00:21:27] roles
[00:21:29] there are times
[00:21:31] I am very extrovert
[00:21:33] I like to speak
[00:21:35] but still
[00:21:37] when you are having meetings
[00:21:39] in the morning
[00:21:41] then it feels that if someone
[00:21:43] runs a music in the car
[00:21:45] then they stop
[00:21:47] I mean
[00:21:49] I am more into speaking
[00:21:51] so there is no work
[00:21:53] so expectation skills
[00:21:55] are still the same
[00:21:57] hard skills are there
[00:21:59] or you should have the knowledge of finance
[00:22:01] or you should have the technical knowledge
[00:22:03] soft skills
[00:22:05] slowly it has increased
[00:22:07] further because when you are working
[00:22:09] with international clients
[00:22:11] first as you already said
[00:22:13] cultural awareness is very important
[00:22:15] and if you are considering the language
[00:22:17] as a barrier
[00:22:19] it becomes very difficult
[00:22:21] so these two things
[00:22:23] you have to keep aside
[00:22:25] and you have to be a team player
[00:22:27] if you are with CFOs
[00:22:29] or account staff
[00:22:31] anywhere
[00:22:33] take it in India
[00:22:35] account staff is very scared of studies
[00:22:37] I am very much aware
[00:22:39] they are very introvert
[00:22:41] they are qualified
[00:22:43] they are a little scared of that
[00:22:45] they should not be scared
[00:22:47] they are introverted
[00:22:49] so you have to make them your friend
[00:22:51] it takes time
[00:22:53] because
[00:22:55] when they are testing
[00:22:57] they will not take out one bug
[00:22:59] after goal life they will say
[00:23:01] this issue, this issue
[00:23:03] so
[00:23:05] you have to give comfort
[00:23:07] to them
[00:23:09] they know they will take out the issue
[00:23:11] you are asking them
[00:23:13] they will give the correct answer
[00:23:15] they will not get any scold
[00:23:17] especially in Japan
[00:23:19] in Japan
[00:23:21] there is a lot of
[00:23:23] respect
[00:23:25] age qualification
[00:23:27] so their concept is
[00:23:29] you cannot give any answer to your elder
[00:23:31] you cannot even tell anything negative
[00:23:33] you cannot do anything
[00:23:35] so there is an extra
[00:23:37] I had to sit and talk to people
[00:23:39] no, you can tell me the issues
[00:23:41] I told them
[00:23:43] I will not tell you the issues in testing
[00:23:45] so when you do goal life
[00:23:47] then you will have problems
[00:23:49] I had to do extra counseling
[00:23:51] by sitting with the finance staff
[00:23:53] because I know that
[00:23:55] after the project
[00:23:56] we will have to move
[00:23:58] and we will say
[00:24:00] why didn't you ask
[00:24:02] so these soft skills
[00:24:04] which nobody says as a part of requirement
[00:24:06] but it is very useful
[00:24:08] you are telling the same
[00:24:10] this is a bridge
[00:24:12] so what is the role of AI in this
[00:24:14] see AI
[00:24:16] can be 2-3 roles
[00:24:18] automation or AI
[00:24:20] can be 2-3 roles
[00:24:22] which we cannot do exactly
[00:24:24] but AI can do
[00:24:26] when we have done automation
[00:24:28] can do support work
[00:24:32] but our role because it is very diverse
[00:24:34] AI
[00:24:36] can do repeated work
[00:24:38] cannot do new things
[00:24:40] so we
[00:24:42] whenever there is a new requirement
[00:24:44] new discussion
[00:24:46] we have to think how to solve it
[00:24:48] sometimes we consult people
[00:24:50] and how to solve it
[00:24:52] sometimes
[00:24:54] sometimes you say a word
[00:24:56] and it strikes
[00:24:58] I call my manager
[00:25:00] today also
[00:25:02] how to solve this
[00:25:04] he can do it
[00:25:06] that's all
[00:25:08] he can strike you
[00:25:10] someone's mind
[00:25:12] can think differently
[00:25:14] yes
[00:25:16] so this cannot be done by AI
[00:25:18] thinking can't be done by AI
[00:25:20] so my role has no threat
[00:25:22] when AI
[00:25:24] new thing
[00:25:26] will start thinking
[00:25:28] and our focus
[00:25:30] is how to finance
[00:25:32] at least
[00:25:34] employee
[00:25:36] most efficient
[00:25:38] how user base can be less
[00:25:40] how many work can be automated
[00:25:42] majority of the time
[00:25:44] work is
[00:25:46] to try to do it
[00:25:48] so those people
[00:25:50] who interact with client side
[00:25:52] they might be a little scared
[00:25:54] that their job is in danger
[00:25:56] yes
[00:25:58] this job is a big question
[00:26:00] people have to explain it
[00:26:02] that you are the type
[00:26:04] you were doing type
[00:26:06] you are doing type up
[00:26:08] sometimes you have to explain
[00:26:10] that the extra time
[00:26:12] that you have left
[00:26:14] work for analysis
[00:26:16] rather than working on monotonous
[00:26:18] instead of using type
[00:26:20] you take out report and do analysis
[00:26:22] then your value will be added
[00:26:24] and your business will appreciate you
[00:26:26] have to explain
[00:26:28] this fear is a lot
[00:26:30] that if you automate all the work
[00:26:32] then what will I do
[00:26:34] these work are many times questions
[00:26:36] so from that current
[00:26:38] they hide some things
[00:26:40] what you said
[00:26:42] how you will break that ice
[00:26:44] that is very important
[00:26:46] part play
[00:26:48] and then you have to be shocked
[00:26:50] that if you feel something is missing
[00:26:52] see it's like a puzzle
[00:26:54] if blocks are not fitting
[00:26:56] then sometimes
[00:26:58] once you get such a staff
[00:27:00] who is ready to talk to you
[00:27:02] and not share
[00:27:04] then slowly start talking to his manager
[00:27:06] maybe you change the people
[00:27:08] with whom you have to interact
[00:27:10] yes, or they sometimes tell you
[00:27:12] to explain it a little
[00:27:14] but first you have to
[00:27:16] do your full effort
[00:27:18] if I say
[00:27:20] that 25-30 people are in your team
[00:27:22] and no one is talking to me
[00:27:24] then I don't hear
[00:27:26] then there is some problem
[00:27:28] if someone is more than one
[00:27:30] then we try
[00:27:32] to talk to others
[00:27:34] how to talk
[00:27:36] when it's not much
[00:27:38] if something happens
[00:27:40] then we explain it to the manager
[00:27:42] that happens
[00:27:44] but yes, this also
[00:27:46] comes into problems
[00:27:48] so what I have understood
[00:27:50] that 3-4 skills
[00:27:52] that I can easily identify
[00:27:54] for my audience
[00:27:56] 1. you have to be very good listener
[00:27:58] good listener
[00:28:00] because when you are listening
[00:28:02] primarily your role is bridging
[00:28:04] when you are listening from both sides
[00:28:06] then you cannot miss anything
[00:28:08] you have to tell the other team
[00:28:10] there cannot be any information loss
[00:28:12] 2. for information loss
[00:28:14] we do documentation
[00:28:16] we do very good documentation
[00:28:18] in our projects
[00:28:20] they always emphasize
[00:28:22] that documentation should be good
[00:28:24] so when we are taking requirement
[00:28:26] gathering then we document
[00:28:28] then they discuss with the business
[00:28:30] they discuss with the client
[00:28:32] that we understood
[00:28:34] we wrote it
[00:28:36] we are proposing this solution
[00:28:38] are you okay with that solution or not
[00:28:42] sometimes you are complicating
[00:28:44] they tell you to do it
[00:28:46] many times in other way
[00:28:48] that you are thinking of a simple solution
[00:28:50] no, no, look at this
[00:28:52] you missed it, thought
[00:28:54] this condition should be there
[00:28:56] that condition should be there
[00:28:58] so we always document everything
[00:29:00] we should do
[00:29:02] and we should recheck it
[00:29:04] 2 things
[00:29:06] which make a project very successful
[00:29:08] is that the interaction should not stop
[00:29:12] 2-way communication
[00:29:14] just
[00:29:16] notify the client
[00:29:18] take feedback from it
[00:29:20] communication is an ongoing process
[00:29:22] and we should document everything
[00:29:24] sometimes we record meetings
[00:29:26] because
[00:29:28] tomorrow someone says that I did not say this
[00:29:30] or we will say this
[00:29:32] and many times
[00:29:34] when we are discussing
[00:29:36] solutions, we record meetings
[00:29:38] tomorrow
[00:29:40] if you
[00:29:42] today you said okay
[00:29:44] I do not like it
[00:29:46] so management will ask why you have done
[00:29:48] why waste so many time
[00:29:50] we can say that we discussed
[00:29:52] they were okay with that solution
[00:29:56] we also do documentation
[00:29:58] we also do recordings
[00:30:00] we do everything to ensure
[00:30:02] things do not fall in the gaps
[00:30:04] as you said
[00:30:06] falls in the gap
[00:30:08] we try to do it
[00:30:10] there is no miss communication
[00:30:12] there is no Chinese whispers
[00:30:14] there is no fall in the gap
[00:30:16] when we talk with technical
[00:30:18] that too is being designed
[00:30:20] with technical
[00:30:22] it is being designed
[00:30:24] there are details in functional
[00:30:26] technical details
[00:30:28] how they will be made
[00:30:30] we just put screenshots
[00:30:32] this is looking and feel
[00:30:34] diagrams
[00:30:36] like visual, draw, draw
[00:30:38] it is like bread and butter
[00:30:40] we use it to make a world
[00:30:42] we make a ppt
[00:30:44] to show the client
[00:30:46] that this is going on
[00:30:48] this is moving
[00:30:50] this is not like this
[00:30:52] our client
[00:30:54] who is my latest client
[00:30:56] they say we are very visual
[00:30:58] everything should be pictorial
[00:31:00] I am now expert in draw
[00:31:02] draw is so much everyday
[00:31:04] everything is drawn
[00:31:06] again you can depend on client
[00:31:08] the tools
[00:31:10] are the preferences of each client
[00:31:12] they will change
[00:31:14] some people use power, ppt
[00:31:16] some use visual
[00:31:18] some use MS project
[00:31:20] give me write up
[00:31:22] I am just giving an example
[00:31:24] I have given many times
[00:31:26] we do memos in amazon
[00:31:28] they don't listen to Jeff Bezos interviews
[00:31:30] he says I don't understand ppt
[00:31:32] because there is no complete sentence
[00:31:34] he says I understand memos
[00:31:36] client to client this varies
[00:31:38] some clients will say
[00:31:40] we are very document
[00:31:42] we are okay with that
[00:31:44] so I told you
[00:31:46] it is all you need to be flexible
[00:31:48] you need to be dynamic
[00:31:50] you need to adjust according to the client
[00:31:52] the client won't adjust for you
[00:31:54] flexibility, dynamism
[00:31:56] you have to maintain
[00:31:58] to be successful in this role
[00:32:02] let's summarize
[00:32:04] for this role
[00:32:06] I have explained
[00:32:08] there are 5-6 things
[00:32:10] when we look into a candidate
[00:32:12] or someone needs to start into it
[00:32:14] one, absolutely technical skills
[00:32:16] which he is studying
[00:32:18] second is listening skills
[00:32:20] interpersonal skills
[00:32:22] communication skills
[00:32:24] soft skills
[00:32:26] ready to adjust according to the client
[00:32:28] so these 5-6 things
[00:32:30] they can easily get into
[00:32:32] job profiles
[00:32:34] you can get into this kind of job
[00:32:36] profile and you will enjoy the job
[00:32:38] if you don't have a skill set
[00:32:40] then
[00:32:42] you will be very sad
[00:32:44] so
[00:32:46] you will not believe it
[00:32:48] Gemini is a star sign
[00:32:50] which is the area
[00:32:52] so once we were
[00:32:54] doing a Japan project
[00:32:56] maybe 35 people in our room
[00:32:58] were sitting in the room
[00:33:00] because there were many consultants
[00:33:02] so
[00:33:04] majority of the people
[00:33:06] or 70% of the people
[00:33:08] their birthdays come in June and May
[00:33:10] only
[00:33:12] so
[00:33:14] it was very interesting
[00:33:16] to suddenly realize
[00:33:18] that the birthday of the talk comes in June and May
[00:33:20] that they are successful
[00:33:22] otherwise people move out
[00:33:24] in different profiles
[00:33:26] project manager is formed
[00:33:28] in different roles
[00:33:30] pure technical
[00:33:32] success to be successful
[00:33:34] in this kind of a profile
[00:33:36] you have to be next to work
[00:33:38] same as you said
[00:33:40] communication skills
[00:33:42] you have to have them
[00:33:44] and you need to enjoy
[00:33:46] talking to people
[00:33:48] that is also successful
[00:33:50] because even today
[00:33:52] when I am working with a company
[00:33:54] American client
[00:33:56] so all the work is on the phone
[00:33:58] now
[00:34:00] when you sit in front
[00:34:02] you can see the face
[00:34:04] nothing is visible on the phone
[00:34:06] so these days
[00:34:08] the culture of the phone
[00:34:10] you do distance projects
[00:34:12] in this you have to be more
[00:34:14] careful on your language
[00:34:16] more careful on your tone
[00:34:18] and
[00:34:20] as they say
[00:34:22] elevator talks
[00:34:24] more proficient in elevator talk
[00:34:26] because sometimes
[00:34:28] you are given 2-4 minutes
[00:34:30] to explain
[00:34:32] so
[00:34:34] you will not believe that
[00:34:36] we record in our mobile
[00:34:38] which we have to
[00:34:40] if we want to say 4 minutes
[00:34:42] then we record and see the matter is fit in 4 minutes
[00:34:44] if it is less
[00:34:46] then it will be written more
[00:34:48] if it is more then it will be reduced
[00:34:50] you have to adjust
[00:34:52] maybe what you said in the last
[00:34:54] there are many youngsters missing
[00:34:56] elevator talk
[00:34:58] they are not even ready
[00:35:00] so it is very important
[00:35:02] when you are going to meetings
[00:35:04] whether you are prepared or not
[00:35:06] you can't just stand up and go straight away
[00:35:08] you should not be unprepared
[00:35:10] it seems very unprofessional
[00:35:12] it seems very unprofessional
[00:35:14] you should be unprepared
[00:35:16] what meeting
[00:35:18] any meeting
[00:35:20] routine
[00:35:22] presentation
[00:35:24] I prepare
[00:35:26] every meeting
[00:35:28] my PPT is ready
[00:35:30] I read it 4-6 times
[00:35:32] after final
[00:35:34] my document is ready
[00:35:36] I read it 6-10 times
[00:35:38] so I know
[00:35:40] what page I have written
[00:35:42] if the client
[00:35:44] generally
[00:35:46] generally
[00:35:48] it happens that
[00:35:50] if you have sent someone a meeting
[00:35:52] and you want to discuss a document
[00:35:54] then you should attach the document
[00:35:56] I am sure
[00:35:58] I go to the meeting after reading the document
[00:36:00] many people are like this
[00:36:02] we come to meetings
[00:36:04] they say we haven't opened the document
[00:36:06] which is called document
[00:36:08] how do you tell a meeting
[00:36:10] it is recent
[00:36:12] we
[00:36:14] reached the meeting
[00:36:16] today is not the time
[00:36:18] we have to discuss it in short
[00:36:20] because half an hour meeting is 10 minutes
[00:36:22] because this was their conflicting call
[00:36:24] so now I have to open the document
[00:36:26] I told my manager
[00:36:28] I said I have read it
[00:36:30] and this is the highlight
[00:36:32] she was so appreciative about it
[00:36:34] that you have read it
[00:36:36] I have read it completely
[00:36:38] this is her main point
[00:36:40] this is missing
[00:36:42] she was so appreciative
[00:36:44] she said this is missing
[00:36:46] because we had
[00:36:48] a third party system
[00:36:50] which we were doing traction
[00:36:52] third party software
[00:36:54] so we had to send that team
[00:36:56] so I made minutes
[00:36:58] so the work of it
[00:37:00] was to say how much my work has been reduced
[00:37:02] otherwise I would have
[00:37:04] read the documents in the meeting
[00:37:06] then understood
[00:37:08] I had to read
[00:37:10] because my role is
[00:37:12] so small things
[00:37:14] matter
[00:37:16] what happens
[00:37:18] we think
[00:37:20] of Oracle ERP
[00:37:22] software consultant
[00:37:24] area is so limited
[00:37:26] so niche
[00:37:28] there are so few people in the market
[00:37:30] today
[00:37:32] you go to any project
[00:37:34] join any company
[00:37:36] there you get two old ones
[00:37:38] if you are going to that role
[00:37:40] then two old ones will come
[00:37:42] there have been times
[00:37:44] when I
[00:37:46] was shifting
[00:37:48] when I came
[00:37:50] for the interview
[00:37:52] for the Genpak
[00:37:54] I saw
[00:37:56] he was laughing
[00:37:58] he was laughing
[00:38:00] I said
[00:38:02] I know him very well
[00:38:04] then we sat down
[00:38:06] we had a coffee
[00:38:08] and we had to do some technical work
[00:38:10] I know him
[00:38:12] after that
[00:38:14] I think nearly every job
[00:38:16] somebody from my previous company called up
[00:38:18] that what will come
[00:38:20] of our role
[00:38:22] so it is so critical
[00:38:24] how you behave with people
[00:38:26] how you are in teams
[00:38:28] because he reaches very quickly
[00:38:30] even I am working
[00:38:32] in the company
[00:38:34] he is my ex-colleague
[00:38:36] he talked about
[00:38:38] I have left
[00:38:40] my job
[00:38:42] I have to do
[00:38:44] if I get something
[00:38:46] I will not go out of the house
[00:38:48] he called up
[00:38:50] what will come
[00:38:52] of our role
[00:38:54] but it means
[00:38:56] you have to be
[00:38:58] you have to fight
[00:39:00] you have to fight with your manager
[00:39:02] so he should spread
[00:39:04] you have told in the beginning
[00:39:06] soft skills
[00:39:08] with inter-personals
[00:39:10] for this role
[00:39:12] you need to be
[00:39:14] you need to be
[00:39:16] you are talking about technical skills
[00:39:18] that I can teach you
[00:39:20] but if it is not
[00:39:22] then it is a problem
[00:39:24] I have a lot of
[00:39:26] consciousness
[00:39:28] that
[00:39:30] we are doing work
[00:39:32] but your team
[00:39:34] they also observe you
[00:39:36] if you are going somewhere
[00:39:38] in any other job
[00:39:40] then your feedback will be taken
[00:39:42] so you have to be very aware
[00:39:44] how you behave
[00:39:46] how you live
[00:39:48] these things are very important
[00:39:50] sometimes
[00:39:52] when you play a role of a normal manager
[00:39:54] there is such a big world
[00:39:56] thousands of people
[00:39:58] you shift from manager to manager
[00:40:00] you don't get any interaction
[00:40:02] or any of your life-saving name
[00:40:04] but we have such a small
[00:40:06] niche area
[00:40:08] that people go very quickly
[00:40:10] some of them are fighting
[00:40:12] if you don't get
[00:40:14] direct then you will get indirect
[00:40:16] that your life-saving name
[00:40:18] is there
[00:40:20] so you have to be very very conscious
[00:40:22] about what you are doing
[00:40:24] how you behave
[00:40:26] thank you
[00:40:28] so engaging discussion
[00:40:30] which we had
[00:40:32] it was so much fun
[00:40:34] specifically
[00:40:36] from international experience
[00:40:38] from the exposure you get
[00:40:40] culturally, food wise
[00:40:42] and how you can
[00:40:44] accept it
[00:40:46] I would say
[00:40:48] whatever experiences
[00:40:50] take them positively
[00:40:52] and wherever you are
[00:40:54] you will ask for help
[00:40:56] so
[00:40:58] people should live
[00:41:00] life
[00:41:02] you speak a lot of English
[00:41:04] we went to such places
[00:41:06] where there is no English concert
[00:41:08] we enjoyed it
[00:41:10] I can understand
[00:41:12] never anyone
[00:41:14] who is not sure
[00:41:16] enjoyed it
[00:41:18] thank you
[00:41:20] those who are listening
[00:41:22] to us on audio platforms
[00:41:24] please do share it
[00:41:26] and those who are watching us on youtube
[00:41:28] do like us
[00:41:30] subscribe to the channel
[00:41:32] it will be good to have
[00:41:34] more for such further discussions
[00:41:36] with our new guests
[00:41:38] now we will move into the next section
[00:41:40] with this
[00:41:42] that is more of a personal section
[00:41:44] no relation with this IT industry
[00:41:46] so
[00:41:48] what do you do to unwind?
[00:41:50] because I have been
[00:41:52] on computer for 8-9 hours
[00:41:54] I am using it
[00:41:56] that is why I
[00:41:58] stay out of social media
[00:42:00] so that
[00:42:02] I get a break
[00:42:04] so for me
[00:42:06] to unwind
[00:42:08] I love to travel
[00:42:10] I love to meet new people
[00:42:12] and I like to interact with people
[00:42:14] I
[00:42:16] listen to songs
[00:42:18] I don't like to listen to songs
[00:42:20] because I don't like the noise
[00:42:22] when I speak
[00:42:24] but I like
[00:42:26] to travel
[00:42:28] more
[00:42:30] when I travel
[00:42:32] I
[00:42:34] change
[00:42:36] I am wearing clothes
[00:42:38] I am keeping
[00:42:40] my thoughts
[00:42:42] I am thinking about the temple
[00:42:44] so it gets cut
[00:42:46] so I am
[00:42:48] I am not a Jaya Agra
[00:42:50] software consultant
[00:42:52] so I get a break
[00:42:54] of 2-3 days
[00:42:56] or 1 day
[00:42:58] when I come back
[00:43:00] I get a lot of positive energy
[00:43:02] when I go to the temple
[00:43:04] I am doing the worship
[00:43:06] I don't go to the temple for the outing
[00:43:08] many people go for the outing
[00:43:10] but I don't go for the outing
[00:43:12] so the
[00:43:14] which changes in the routine
[00:43:16] that change
[00:43:18] breaks the monotony
[00:43:20] and when we come back
[00:43:22] we get very positive and refreshed
[00:43:24] so I feel
[00:43:26] if I am
[00:43:28] going somewhere for 2-3 days
[00:43:30] or I am going on a trip
[00:43:32] or I am sitting at home
[00:43:34] often I block
[00:43:36] that today is my homestay
[00:43:38] so today I am sitting at home
[00:43:40] I will not go anywhere
[00:43:42] so that day I am sitting in my courtyard
[00:43:44] reading a book
[00:43:46] I love to read
[00:43:48] and I am a very electric leader
[00:43:50] so I can read anything
[00:43:52] even medical journal
[00:43:54] I can read medical journal
[00:43:56] I
[00:43:58] all the writers
[00:44:00] who are present in the Amish Tripathi
[00:44:02] I also read Dan Brown
[00:44:04] if you see my library
[00:44:06] nobody can judge me
[00:44:08] what is your genre?
[00:44:10] I have all genres
[00:44:12] I will get romances
[00:44:14] and puzzles
[00:44:16] I love puzzles
[00:44:18] all electric
[00:44:20] so you want to share 2-3 books
[00:44:22] with our audience
[00:44:24] which you have read
[00:44:26] do you like fiction or nonfiction
[00:44:28] so Dan Brown's Da Vinci Code
[00:44:30] I have read it at least 1000 times
[00:44:32] only
[00:44:34] but even today
[00:44:36] I used to get up and start reading
[00:44:38] from anywhere
[00:44:40] I have read it 1000 times
[00:44:42] I know every page
[00:44:44] but it is a gripping book
[00:44:46] when I read it
[00:44:48] I can read it from anywhere
[00:44:50] and I can read it till then
[00:44:52] I have taken out the worth of money
[00:44:54] I love Dan Brown
[00:44:56] Da Vinci Code is the best
[00:44:58] I also
[00:45:02] when I write new things
[00:45:04] I like it
[00:45:06] so Devakarni
[00:45:08] I don't remember the name
[00:45:10] lady writer
[00:45:12] she
[00:45:14] has written Palace of Illusion
[00:45:16] Palace of Illusion
[00:45:18] is Mahabharata
[00:45:20] from a drop this perspective
[00:45:24] Mahabharata is the same sequence
[00:45:26] of Mahabharata
[00:45:28] but written from drop this perspective
[00:45:30] I find that very eye-opening
[00:45:32] because when we are normal Mahabharata
[00:45:34] we
[00:45:36] whatever our history is
[00:45:38] all men have written
[00:45:40] it comes from male perspective
[00:45:42] so we don't realize
[00:45:44] when we read something from female perspective
[00:45:46] it is very different
[00:45:48] same stories
[00:45:50] same incidents
[00:45:52] but when it comes from women point of view
[00:45:54] it looks very different
[00:45:56] so I like to read that also
[00:45:58] Devdutt Patnaik reads
[00:46:00] so they also write in a different way
[00:46:02] when he talks about
[00:46:04] symbolism and all those
[00:46:06] so I like to read different writers
[00:46:08] so I read anything
[00:46:10] so it is not like
[00:46:12] this is what I have to read
[00:46:14] or that is how I have to read
[00:46:16] and what is success means for you
[00:46:18] success means
[00:46:24] that you can sleep at night
[00:46:26] with peace
[00:46:28] content and need
[00:46:30] is the only measure of success
[00:46:32] if I wanted
[00:46:34] I could have struggled to be a project manager
[00:46:36] program manager
[00:46:38] delivery manager
[00:46:40] I could have struggled to go those routes
[00:46:42] maybe it would have been successful
[00:46:44] but I felt that
[00:46:46] we have come to do this in life
[00:46:48] 25-25 hours of work
[00:46:50] 18-15 hours of shift
[00:46:52] how many years will we take
[00:46:54] if we want to live life
[00:46:56] then life should also live
[00:46:58] so
[00:47:00] that is why I took a step back
[00:47:02] and now
[00:47:04] I still take 8 hours of shift
[00:47:06] 10 hours
[00:47:08] but after that
[00:47:10] time is mine
[00:47:12] after that I work with NGOs
[00:47:14] there are couple of NGOs
[00:47:16] I work with street children
[00:47:18] I have my own passion
[00:47:20] I personally believe
[00:47:22] that whatever I am today
[00:47:24] because people supported me for my education
[00:47:26] so I am doing anything today
[00:47:28] so I work for
[00:47:30] higher education
[00:47:32] I support people
[00:47:34] there are some NGOs
[00:47:36] who support me for education
[00:47:38] now last year
[00:47:40] there is this NGO of street children
[00:47:42] 21 sector in Faridabad
[00:47:44] so my daughter
[00:47:46] I was talking to
[00:47:48] principal
[00:47:50] director of that
[00:47:52] Savita ma'am
[00:47:54] she said that children
[00:47:56] will never see anything outside
[00:47:58] so I said
[00:48:00] I will take 150 children
[00:48:02] taking 3 buses
[00:48:04] taking 150 children
[00:48:06] we first showed them
[00:48:08] zoo
[00:48:10] we took that zoo
[00:48:12] children
[00:48:14] they had smile on face
[00:48:16] they had never seen in their life
[00:48:18] a concept called zoo
[00:48:20] children
[00:48:22] are crazy in zoo
[00:48:24] look this is it
[00:48:26] after that we took them to India gate
[00:48:28] we showed them India gate
[00:48:30] we showed them the place
[00:48:32] we took these 2-3 places
[00:48:34] and we brought them home in the evening
[00:48:36] even today
[00:48:38] we went there
[00:48:40] you know we came here by zoo
[00:48:42] those experiences were very different
[00:48:44] for children
[00:48:46] so it happens that
[00:48:48] some underprivileged children
[00:48:50] they experienced something different
[00:48:52] still recently
[00:48:54] in Shikopur
[00:48:56] there is a giant mandir
[00:48:58] there is a teacher
[00:49:00] 42 children
[00:49:02] after that
[00:49:04] they taught their children karate
[00:49:06] they did not wear the dress
[00:49:08] so we said ok fine we will sponsor that
[00:49:10] so we keep doing
[00:49:12] little
[00:49:14] we have
[00:49:16] share with them
[00:49:18] some are better in life
[00:49:20] they try to
[00:49:22] it is not a good thing
[00:49:24] that is one way of giving back to society
[00:49:26] right
[00:49:28] it gives you peace
[00:49:30] peace of mind
[00:49:32] and I don't have
[00:49:34] any idea that I am such a car
[00:49:36] bungalow
[00:49:38] for me
[00:49:40] having a nice sleep in the night
[00:49:42] is the best way to live life
[00:49:44] that is total success
[00:49:46] people say
[00:49:48] I have taken a step back
[00:49:50] I am enjoying
[00:49:52] I am doing as much as I am working
[00:49:54] enjoying because I have to go home
[00:49:56] and the rest
[00:49:58] we have fun
[00:50:00] we have fun
[00:50:02] and we learn
[00:50:04] we learn new things
[00:50:06] like I travel
[00:50:08] I go on a journey
[00:50:10] I go to new places
[00:50:12] I learn new things
[00:50:14] what is the situation there
[00:50:16] how are people
[00:50:18] we can do it
[00:50:20] I used to wear
[00:50:22] Indian suits
[00:50:24] when we went south
[00:50:26] we couldn't do much without a sari
[00:50:28] so now
[00:50:30] I decided
[00:50:32] we will wear sari
[00:50:34] so now we wear sari
[00:50:36] when you
[00:50:38] change your get up
[00:50:40] your mind changes
[00:50:42] your thought changes
[00:50:44] when I come back
[00:50:46] when I am back with my full enthusiasm
[00:50:48] in my job
[00:50:50] because I love my job
[00:50:52] my profile
[00:50:54] so
[00:50:56] what happens is
[00:50:58] it doesn't have that boredom
[00:51:00] it doesn't have that high-quality
[00:51:02] we are doing great
[00:51:04] because
[00:51:06] we will take a break
[00:51:08] we will go somewhere
[00:51:10] so some people do this
[00:51:12] thank you
[00:51:14] for sharing all your life experiences
[00:51:16] with us
[00:51:18] we had a lot of fun
[00:51:20] thank you
[00:51:22] for being part of the show
[00:51:24] most welcome
[00:51:26] I liked it
[00:51:28] I hope
[00:51:30] you are listening
[00:51:32] please like this channel
[00:51:34] Abhishek and he is doing really good
[00:51:36] you can ask any questions
[00:51:38] we will share
[00:51:40] so much travel
[00:51:42] professionally
[00:51:44] now we will travel personally
[00:51:46] so we will get a lot of things
[00:51:48] to share
[00:51:50] so this was our episode with J. Agarwal
[00:51:52] where we have discussed
[00:51:54] so much about IT
[00:51:56] experiences
[00:51:58] her experiences in this IT industry
[00:52:00] and how she travels
[00:52:02] her job profile
[00:52:04] love to this job profile
[00:52:06] has helped her being a good individual as well
[00:52:08] so
[00:52:10] we can learn a lot from it
[00:52:12] and to be successful in this IT
[00:52:14] specific the business IT consulting
[00:52:16] industry
[00:52:18] we have learnt 3 things
[00:52:20] outside of technical skills
[00:52:22] we have to work on our interpersonal skills
[00:52:24] we have to be very good in communication
[00:52:26] and we have to
[00:52:28] work on our language barrier
[00:52:30] it is a requirement
[00:52:32] but this is not everything
[00:52:34] soft skills are very required
[00:52:36] for this particular role
[00:52:38] we will continue to focus on that
[00:52:40] we will keep bringing many topics
[00:52:42] for you
[00:52:44] please subscribe us
[00:52:46] if you are watching on YouTube
[00:52:48] share with your friends
[00:52:50] and if you are listening to us
[00:52:52] on audio platforms
[00:52:54] do share it
[00:52:56] and do follow us there
[00:52:58] and for now
[00:53:00] this is Abhishek Mithil
[00:53:02] signing off from Wisdom Whisper with Abhishek Mithil
[00:53:04] we will be back next week
[00:53:06] thanks for watching