This episode, the last in the three-series episode on how you communicate, tells the significance of 'Active Listening' - the third step to transform your perspective on the way you communicate.
It tells 4 ways to listen 'Actively' and also highlights 6 benefits of 'Active Listening' that can have the power to turn your professional and personal relationships around.
[00:00:00] Hello and welcome to another episode of Eloquence Echoes with Tanuja, where you are empowered
[00:00:15] with tips to become from just a communicator to a brilliant communicator.
[00:00:24] Today is episode number three on transforming perspectives on communication, part three.
[00:00:32] In the previous two episodes which was on the same topic part one and part two, I told
[00:00:39] you the two methods on what change to bring in the way you look at communication, in
[00:00:48] the way you communicate with others, you interact with others so that your communication
[00:00:54] is a cut above the rest.
[00:00:57] The first method was empathy, communicate unto others as you want others to communicate
[00:01:03] on to you and the second was to give respect in the way you speak, in the way you think
[00:01:09] about the others so that you have a very different way of communicating after that.
[00:01:18] And today's episode brings to you the third method which is definitely going to transform
[00:01:25] the way you communicate and this is active messy.
[00:01:32] Let's start.
[00:01:34] Communication is the key in our lives but sometimes we miss out on truly connecting
[00:01:39] with others.
[00:01:41] Active listening is all about really paying attention when someone talks.
[00:01:47] It means putting aside distractions and focusing on what they are saying both with their
[00:01:55] words and by their body language, that is how they see it.
[00:02:01] For this you have to do three things rather four things.
[00:02:07] First is stop doing whatever is it you are doing when someone is speaking to you.
[00:02:15] If you are listening to music, pause it.
[00:02:18] If you are watching the video or a movie, pause it.
[00:02:21] If you are reading something, stop it, put a bookmark there and look up to the speaker.
[00:02:28] If you are doing something, stop it for that moment.
[00:02:33] Turn your full body towards the speaker so that you do the third step and that is make
[00:02:42] eye contact with the speaker.
[00:02:46] Last but not the least, it is the most important thing that you have to do.
[00:02:50] Be mentally present to listen and understand what is being said which means your father's
[00:03:00] children straight somewhere else.
[00:03:03] This will help you to catch the non-verbal science in speaking and these are the tone of
[00:03:11] speaking, the facial expressions as the words flow and the gestures in the posture of the
[00:03:18] speaker.
[00:03:19] This non-verbal communication of the speaker is going to give you the reality behind what
[00:03:27] is being said.
[00:03:29] It will tell you the mood, the intention, the stress, the concern and any other aspect
[00:03:35] of the message that is unspoken because words can be deceptive.
[00:03:43] Many times I have found people telling they are alright when they were not.
[00:03:48] The tone of speaking contradicted their words.
[00:03:52] So with all your attention, physical attention which involves to be mentally present you have
[00:04:00] to do active listening.
[00:04:05] What happens when you listen and act on me?
[00:04:08] I am going to tell you six benefits of this.
[00:04:13] First is, active listening shows respect and empathy for the speaker.
[00:04:18] I have covered both these elements in my episode one and two respectively in detail.
[00:04:25] I request you to please listen to them if you have not as yet.
[00:04:29] Second, when we give our full attention it tells them we care about what they have to say
[00:04:39] and you know what is the effect of this?
[00:04:42] This helps build trust and understanding which are important ingredients to make good relationships.
[00:04:52] Third, one of the biggest advantage of active listening is that it helps us connect with
[00:05:00] others on a deeper level.
[00:05:03] People are more likely to open up and share their thoughts and feelings when they know they
[00:05:08] have been heard.
[00:05:11] How many times you have faced when you said something to someone and the other person
[00:05:16] just nodded their head without actually grasping your words and they did the work all wrong?
[00:05:26] So the deeper connection comes when we listen actively.
[00:05:32] This makes our relationships stronger and more meaningful.
[00:05:37] Fourth, it also is great for solving problems and fixing misunderstandings.
[00:05:45] By listening to someone's point of view we can understand where they are coming from.
[00:05:52] This makes it easier to find solutions that work for everyone.
[00:05:58] Fifth, in the workplace active listening is important for leaders and team members alike.
[00:06:05] leaders listen well, show their value to teams, ideas and opinions.
[00:06:10] And when teams listen to each other we can work together better and come up with new and creative solutions.
[00:06:20] Last but not the least, the sixth one.
[00:06:24] Listening isn't just good for our relationships with others as you have seen in the previous
[00:06:29] tips. It's also good for person growth.
[00:06:34] When we listen openly to different viewpoints, we learn new things and challenge our own ideas.
[00:06:42] This helps us become more understanding and better at communicating with others.
[00:06:51] In a sense active listening is a crucial skill for better communication.
[00:06:57] It helps us understand others, solve problems and build strong relationships.
[00:07:04] By being good listeners we can create a world where everyone feels for and respected.
[00:07:13] This is so so beautiful.
[00:07:16] Every interaction arising out of such a perspective will definitely lift you up to the category
[00:07:25] of a brilliant communication.
[00:07:28] That's all in this episode with this and three episodes series on transforming perspectives on communication is concluded.
[00:07:39] Paving away for you to be a cut about the rest in building trust, harmony and long lasting relationships
[00:07:49] through your communication in your personal and professional lives.
[00:07:55] In my next episode I will be giving you tips on improving your communication skills.
[00:08:02] Until then, bye bye!