Abhishek and Saurabh are the co-founders of Plum, an insurtech startup aiming to transform the healthcare experience. Prior to founding Plum, Abhishek held the position of CPO at Hypertrack and Saurabh was the product head at Freshworks. In this episode, they spoke about getting into insurance as product guys, designing use journeys and more in their interview with Roshan Cariappa.
Key Highlights
00:00 Introduction
01:26 Getting started in Insurance
08:12 Identifying solvable problems
14:20 Designing user journeys
17:54 Designing for new users
22:11 Aligning stakeholders priorities
25:41 Partnerships in the ecosystem
28:56 Plum's Ideal Customer
31:14 Ongoing disruption in Insurance 2
33:28 Tailwinds in National Health Stack
39:04 Nuances of building in the Insurance space 3
43:04 High Level Challenges at Plum
45:53 Plum's Future plan
47:35 Closing Remarks
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Connect with Abhishek:
Linkedin: https://www.linkedin.com/in/abhishek24/
Twitter: https://twitter.com/thesanerguy
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Connect with Saurabh:
Linkedin: https://www.linkedin.com/in/saurabhplum/
Twitter: https://twitter.com/tanish2k
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Connect with Us:
Linkedin: https://www.linkedin.com/company/startupoperator
Twitter: https://twitter.com/OperatorStartup
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