We talk the potential impact and value of having a candidate bill of rights and a set of service level expectations we make public to candidates. The pros and cons of holding ourselves accountable to our candidates.
This weeks conversation includes:
- Pondering if its possible to create an employer brand centered around the service provided to candidates
- We like the idea of a candidate bill or rights or a service guarantee, but we wonder what would you do to make it right if your TA team misses the mark with a candidate
- How can we help TA teams be intrinsically motivated to provide grate service and experience to candidates
- Getting real, actionable feedback from candidates is important!