Your guide to buying motor insurance online

00:00:00 Speaker 1: Hello, everyone. We are excited to bring to you the latest episode of Insurance Insights to send to to you my policy bazaar the one stop solution for earlier insurance related question. If you are listening to us for the first time, please apply right away so that you can never miss an episode with our industry exports. 00:00:17 Speaker 1: Also, you can get all our episodes on Spotify, Google, Apple, Amazon Music, Joseph and Hangem and Wing Music. 00:00:25 Speaker 1: Take your pick and do tune. In 00:00:28 Speaker 1: the past several years have seen a large scale ship to work online. Purchase of everything we need. We eat food. Clothes are grocery not to forget, even know vehicles insurance. The outbreak of Cove in 19 has only service demand for the A notion. And why not? After all, having your vehicle insurance mandatory by law 00:00:47 Speaker 1: and buying motor insurance online comes with a lot of benefits and zero houses 00:00:51 Speaker 1: further with the new mites on variant, we might be looking at New restrictions are switching to online purchase might come in honey during these times 00:01:00 Speaker 1: to share some more insights of the same we have with us. Our expert Ashwini do be helped motoring he was a policy bizarre. Welcome on God, Ashwini. 00:01:12 Speaker 1: To start with, majority of people have been buying vehicle insurance through offline channels. Let's begin by talking about why one should consider buying motor insurance online. 00:01:23 Speaker 2: I feel the most important thing people want when making any purchases. It's his choice. The Vega Buying online or offline. You want to have a number of teams to choose from 00:01:33 Speaker 2: buying online office customs. Exactly. Choice 00:01:37 Speaker 2: online portals offer customers a multitude of options to choose from and select whatever suits Tempe on their meat. 00:01:44 Speaker 2: Besting online photos in website opens up a new world and helps the customers look at various plans compared to options adults and look at what suits them and according to their needs and according to their unique situation and with the best decision rather than following a one size skates on 00:02:04 Speaker 1: all rights, is certainly a lot of benefits of buying mood or insurance Online 00:02:08 Speaker 1: mowing one. Watch your advice to those who don't know much about online insurance and warned by motor insurance online for the first time 00:02:18 Speaker 2: for first time buyer, its I would suggest they visit online outside and see an explosive themselves what options are available to them? 00:02:27 Speaker 2: I asked one of identities, who had member than online to just cheque online, then his car insurance system. When he visited, he called me and surprise and told me that he didn't know that he had 17 18 complete that he could chew from under. There were so many yeah, dons which were available to him, which he did. He simply did not know till now. 00:02:46 Speaker 2: So I would suggest people just visit online. Dis checked options for themselves, explore other options that are available to them and see what suits them according to their 00:02:57 Speaker 2: insurance. Sick wireless. 00:02:59 Speaker 1: When it comes to online insurance, the most common questions are around claim settlement or, rather, claimed rejection. Could you tell our listeners how easy or difficult claim settlement is with online motor insurance? 00:03:13 Speaker 2: I think this is a very, very A lot of customers have this in mind. So festival I would like to say that clean 30 mint is exactly the same. Whether a customer buys a policy online or offline, it does not matter wherever you bought a policy from 00:03:29 Speaker 2: all cos of a cash facility at the list of necrotic garages and it doesn't matter whether policy has been got online of, On the other hand, they're not other extra services, which, on importance, like policy. But our offer, which could help customers get in clean, settled in a fast manner. 00:03:51 Speaker 2: So, for example, we have a dedicated claims team, which helps customers in case any arise thousands of requests each month for killing the system. And the dedicated teams helps customers in each and every case 00:04:05 Speaker 2: over the 00:04:09 Speaker 1: clearing the air around online claims. Attainment Moving on. What are some lesser known benefits that our listeners need to know about buying motor insurance online? 00:04:18 Speaker 2: The biggest of articles was by liner, obviously better pricing time saving and convenience. You can buy a car insurance policy at any time from anywhere, and it gets delivered to you within a matter of minutes, 00:04:30 Speaker 2: especially in covet times, with new variants coming out on the time. It offers a safer and better alternatives and eliminates the need to go to crowded places. All this while giving the policy within a matter of minutes. Another lesson own thing, as I mentioned earlier, are the vast number of choices available to the customer online and the ability to customise their plans according to each individual specific, unique needs. The entire process is extremely simple, super fast and very transparent, where customers get complete clarity of how much they're paying, what they're paying for and how much they can save with any options of benefit that are available to them all. Not all this put together. I think it's a very, very powerful 00:05:13 Speaker 2: in which customers can actually empower themselves and make decisions, according they're Only 00:05:19 Speaker 1: Cody. Tell our listeners how policy bazaar assist consumers once they file a claim. 00:05:25 Speaker 1: What is the sequence of events after they reach out to us? 00:05:31 Speaker 2: Question. And that policy was, are we understand that the most important concern people have been buying corrections is that they claim should be settled easily, and they don't have to run around pillar to post searching for him. Keeping that in mind, we have set up a dedicated claims team that works 21st seven to help customers in case of any claims. 00:05:50 Speaker 2: This is just all R s. Domestic collar 24 7 dedicated will sleep helpline whenever they need help and surrendered. Expert Train Plumes region take over to support customers The top priority, of course, at that time is to ensure that the customer is not injured and his head after that. 00:06:09 Speaker 2: The kite to customers Step Pastor to avail cashless facility are the nearest available garage 00:06:14 Speaker 2: or through the reimbursement process in case a cashless karate is not 00:06:19 Speaker 2: all claim. Settlement is done, people, so customers do not have to bother about any people. 00:06:24 Speaker 2: Our team follows up with the insurance company, the garage, the customer until the customers vehicle is safely delivered back to them and they claimed announces, second, I am happy to save it. Our claims team has helped customers not only in larger cities but also in many cases where the customers were out of the cities, travelling on gang road journeys with their families and the receipt from really good. 00:06:49 Speaker 1: He's quite a smooth process for all the consumers. Ashwini. If vehicle owners might need to transfer the policy or switch to a new insurance company or renew their existing Gover, could you tell us how different the online process is? If the consumer wants to do any of 00:07:05 Speaker 2: this, 00:07:07 Speaker 2: I feel the online process is much easier in case of customers switch the new policies of the biggest reason is, of course, the buying process, which is so simple that over 95% of our policies get issued within a matter of minutes. 00:07:22 Speaker 2: Customers simply have to go online and enter their vehicle details and their existing policy details and see the best options available. 00:07:30 Speaker 2: A common misconception people have is that they may lose their NCB in case they switch insurers. However, that is not. The case is available to customers by law as a benefit in case they're not made a game in their previous policy. And there is renewing with 00:07:45 Speaker 2: so all these things put together carrying forward all the benefits in the previous policy are easy buying process and a better price, making an extremely easy way and an extremely good way for customers to renew their policies. 00:08:00 Speaker 1: Thank you so much, Ashwini. For all these insights, we hope this clears all doubts callousness had about buying motor insurance online. 00:08:09 Speaker 2: Great speaking to 00:08:12 Speaker 1: now is the time for our next segment the policy P V. If insurance Irvin's confuse you, don't worry, Bt quote them for us. The segment, So to taste, um, is ensure declared idea me is the total value for which you people is ensure you need to select your idea at the time of purchase in your polls. 00:08:31 Speaker 1: Continue to the popular belief the idea does not keep is in the market value of your vacant. It's simply presents the total amount that will be paid out to the policy holder in case of a total loss. 00:08:43 Speaker 1: It's important that the selected idea that suits you 00:08:47 Speaker 1: so we have reached the end of a session. We will see you in the next episode. Please don't forget to, like, share and subscribe our seats and happy holidays.