Early Razorpay Crisis: 5 People, Hundreds of Calls 📞
Blume VenturesAugust 29, 202500:00:30

Early Razorpay Crisis: 5 People, Hundreds of Calls 📞

In Razorpay’s early days, a partner suddenly pulled the plug—leaving every customer unable to process payments. With just a 5-member team, they called every single customer to explain and reassure them. No shortcuts, no missed calls. That’s how trust was built, one call at a time.

👉 Watch the full Blume Podcast episode for the full story.